Staff

Our personable staff is here to help.

Want to talk to a trained Support Parent who has a child with special needs? Need help finding information, resources, or services? Want to know more about a special need, disability, or diagnosis? Please contact us! All services are free and confidential. 

Kaaren Hayes
Program Director and Outreach Coordinator for Avery & Watauga Counties
hayeskl@appstate.edu 
828-262-6089 or toll-free 866-812-3122

Norma Bouchard
Outreach Coordinator: Alleghany, Ashe & Wilkes
bouchardnj@appstate.edu
828-262-6089 or toll-free 866-812-3122

828-262-6089 or toll-free 866-812-3122

Diane H. Coffey
Family Engagment Consultant
Alleghany, Ashe, Avery, Mitchell, Watauga & Wilkes
coffepd@appstate.edu
828-262-6089 or toll-free 866-812-3122

Teresa Emory
Outreach Coordinator: Mitchell & Yancey
emorytd@appstate.edu
828-284-2287or toll-free 866-812-3122

Marilyn Miller
Outreach Coordinator: Alleghany, Ashe, Watauga, & Wilkes
millerma17@appstate.edu
828-262-6089 or toll-free 866-812-3122